Adding and Updating Base Tenants & Logos

Q: I would like to add a new base tenant and logo.  What should I do?

 

A: To add a new base tenant and logo, or to request to update a base tenant or logo, please go to www.simon.com/basetenant.  Enter your information into the form, and attach your logo (if available).  Our team will take it from there, and you will receive notifications when your request is updated and complete!

Have more questions? Submit a request

5 Comments

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    Jennifer Carroll

    I am trying to add a news item for one of our added base tenants - Bonefish Grill.  It is their Grand Opening today.  When I try to "Make it Sticky" it doesn't let me post via Simon Central, giving me the error message that South Hills Village already has Sticky Items....when I try to "uncheck" the Make it sticky box, it still doesn't let me post, giving the same error message above.  I really need this posted today on the website.  This is a big day for the restaurant.  This has been an ongoing problem since the new website was launched.  I have communicated it to issues address and Craig Graffis. Please HelpMe!  Thanks!

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    Erica Walker

    Hi, Jennifer.  It looks like you are creating a news item in Retailer Showcase.  Have you tried creating this as an event instead?  Each property can have only one sticky item, and it looks like someone else at your location already has a sticky item.  

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    Mirose

    How to do we remove tenants (move outs and temps)  from the directory?

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    Erica Walker

    Hi, Michelle.  To remove tenants from your mall, follow the below steps.

    1. Log into Simon Central at www.simon.com/login.
    2. Click "Manage Consumer Website Content".
    3. Go to your mall's home page.
    4. Search for the tenant you would like to remove, and go to the tenant page.
    5. Click "Edit Tenant".
    6. Go to the bottom of the screen that appears, and click "Remove".
    7. Click "OK" to confirm that you would like to remove the tenant.

    The tenant will no longer have a detail page, nor will it appear in your tenant directory.  If the change doesn't appear automatically, wait an hour for the changes to go through, and then check again.

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    Bpuncar

    How do I just change the logo of a tenant with out re adding them as a base tenant?

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