Q: After logging into Simon Central, I can't edit my mall's web page, nor make changes to our mall map. What can I do?

A: You may need to submit a request to the IS Helpdesk to update your Simon Central account. Please call 1-877-435-7850 for assistance, or submit an ISRF.

Here are a few tips for checking to see if you may need to submit a request to the IS Helpdesk:

• If you have never been able to edit your mall's web page, mall map, or leasing pages.
• If you are working at a new mall property, and have not requested an update to your access.
• If your responsibilities have changed, and you require different access, but have not requested an update to your account.